Dear Customer, hello. First of all, we sincerely thank you for your trust and support in purchasing our company's products. Initially, we provided you with two options: one was a high-quality PVC steel material exhibition lightbox, and the other was a cost-saving aluminum alloy option at half the price. You chose the more affordable option, and we reached a mutual agreement with everything proceeding smoothly. You also informed us of your required delivery time, and our plan was clear to ensure early arrival. However, during this process, due to your two changes of the destination address, our shipping company delayed the delivery, which also resulted in additional costs. We did not charge you any fees and actively cooperated in modifying the destination for you. I sincerely apologize for the delay in delivery caused by this. Our company is also very saddened that our joint effort did not achieve a perfect outcome. On behalf of our company, I express our deep apologies. We hope we c